Effective Date: August 13, 2026

Last Updated: August 13, 2026

Windmill Way Apartments (“Windmill Way,” “we,” “us,” or “our”), managed by Fidelity Realty LLC, is committed to protecting the privacy of prospective residents, current residents, guests, and visitors to our website (the “Site”). This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices available to you, including with respect to SMS (text message) communications.

This policy applies to information collected through windmillwayapartments.com [replace with your live domain], our online leasing and resident portals powered by RentCafe (a Yardi Systems, Inc. product), maintenance request forms, contact and tour-request forms, and any text messaging (SMS) program you opt into.

By using our Site or providing your information to us, you agree to the practices described in this Privacy Policy. If you do not agree with these terms, please do not use our Site or provide us with your personal information.

We may collect the following categories of personal information when you visit our Site, request information, schedule a tour, submit a rental application, communicate with our leasing or maintenance team, or otherwise interact with us:

● Contact information: name, mailing address, email address, and phone number

● Application and leasing information: date of birth, government-issued ID information, Social Security number or ITIN, employment and income information, rental and residency history, vehicle information, and emergency contact details

● Financial information: information provided in connection with rent payments, application fees, or security deposits, including bank account or payment card information processed by our payment vendors

● Screening information: information obtained from consumer reporting agencies for credit, criminal background, and rental history screening, as permitted by the Fair Credit Reporting Act and applicable state law

● Communications: information you provide when you call, email, text, or submit a form, including maintenance requests, general inquiries, or feedback

● Mobile/SMS information: your mobile phone number and your consent status when you opt in to receive text messages from us

● Resident portal information: account credentials, payment history, maintenance ticket history, and communication preferences you set up through your RentCafe resident portal account

● Website usage information: IP address, browser type, device information, pages visited, and similar data collected automatically through cookies and similar technologies

We collect this information directly from you, from property management and screening vendors acting on our behalf (including Yardi Systems, Inc., which operates our RentCafe resident and leasing portal), and automatically through your use of the Site.

We use the personal information we collect to:

● Process rental applications and screen applicants

● Manage leases, rent payments, renewals, and move-outs through our Yardi/RentCafe property management system

● Respond to maintenance requests and service inquiries

● Communicate with you about your tenancy, community updates, and account matters

● Schedule tours and respond to prospective resident inquiries

● Send text messages and emails you have opted in to receive, including appointment reminders, maintenance updates, and leasing communications

● Maintain the security of our community and Site

● Comply with legal, regulatory, and contractual obligations

● Improve our Site, services, and resident experience

We do not sell your personal information. We may share your personal information with:

● Property ownership and management affiliates involved in operating and managing the community

● Our property management system and resident portal provider, Yardi Systems, Inc. (RentCafe), which processes leasing, payment, maintenance, and communication data on our behalf in order to operate the resident portal and online leasing platform

● Other service providers and vendors who perform functions on our behalf, such as application and tenant screening companies, payment processors, maintenance vendors, insurance providers, and our SMS/text messaging platform

● Legal and regulatory authorities when required by law, subpoena, court order, or to protect the rights, property, or safety of Windmill Way Apartments, our residents, or others

● Successors in interest in the event of a sale, merger, financing, or transfer of all or part of our business or the property

Yardi Systems, Inc. maintains its own privacy policy governing the RentCafe platform, available at resources.yardi.com/legal/rentcafe-privacy-policy. We encourage you to review it in addition to this Policy.

Any third party that receives personal information from us to perform services on our behalf is contractually required to use that information only for the purposes for which it was disclosed and to maintain appropriate safeguards.

If you provide your mobile phone number and opt in to receive text messages from Windmill Way Apartments, the following applies:

● SMS consent is not shared with third parties. Your mobile opt-in status and consent to receive text messages will not be shared with, or sold to, any third party or affiliate for marketing or promotional purposes, under any circumstance.

● Your mobile number is used only to send you the types of messages you agreed to receive (such as leasing follow-ups, tour confirmations, maintenance updates, or account notices).

● Text messaging is provided through a third-party SMS platform solely to deliver messages on our behalf; that provider does not use your information for its own marketing purposes.

● Message and data rates may apply. Message frequency varies based on your activity and communications with our leasing and management team.

● You may opt out of SMS communications at any time by replying STOP to any message, or by contacting us using the information in Section 10 below. Reply HELP for assistance.

● Leaving the phone number field blank on any form is always an option if you do not wish to receive SMS communications; SMS consent is never a condition of leasing an apartment.

Our Site may use cookies and similar technologies to remember your preferences, understand how visitors use the Site, and improve functionality. You can adjust your browser settings to limit or block cookies; doing so may affect certain features of the Site.

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain uses. To make a request, contact us using the information below. We will respond in accordance with applicable law. Please note that certain information (such as screening or lease records) may need to be retained to comply with legal or contractual obligations.

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, or disclosure. We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.

Our Site and leasing services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Windmill Way Apartments

Phone: 804 340 2828

Email: manager.windmillway@gmail.com

Managed by Fidelity Realty LLC

Mailing: PO Box 8497 Richmond VA 23226